The documents below introduce new students, staff, and faculty to the basics of the Smith computing environment. Each document provides essential information that will help you use the Smith network effectively and securely.
Questions? Call the ITS User Support Center at extension 4487 or send email to firstname.lastname@example.org. We'll be glad to help.
Wireless Computing at Smith
Smith provides wireless access in all academic and administrative buildings and student residence houses on campus. This document contains links to information and instructions for our three wireless networks: SmithGuest, SmithSecure, and Eduroam.
Account Request Forms
To obtain a new Novell, Sophia, or Banner account, you must first fill out a printed copy of the appropriate account request form. This document contains links to printable versions of our basic account request forms.
Managing Files on the Smith Network
If you keep your computer files on your local hard drive (the C: drive), they are not as safe as they are on the college's network drives. This document explains how to save your files on the Smith network, thereby ensuring that they are routinely backed up and protected from unauthorized access.
Choosing and Changing Passwords
Smith's connection to the Internet provides us all with access to the world, but it also provides hackers with a connection they can use to try to invade Smith systems. This document explains how to choose secure (non-intuitive) passwords and change those password periodically, so you can protect your accounts and all the systems on which you work.
Fighting Viruses and Malware
New computer viruses and malware scams crop up every day, but luckily most are fairly easy to detect and remove. This page explains how to use the tools provided by Smith to help protect your own files and applications, as well as those of your colleagues and correspondents.
The Smith telephone system includes a voicemail system that records greetings and messages for you. This page lists documents that explain how to use our Nortel phones, access your voicemail messages, and change voicemail options.