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ITS SERVICES


ITS FACILITIES


ABOUT ITS


STANDARD SOFTWARE & UTILITIES


Installed software
Web-based applications
Downloadable software


PLEASE NOTE: Smith-licensed software can be installed only on Smith-owned computers due to licensing and asset-tracking restrictions.



Installed Software


The following software is installed on all faculty, staff, and computer center computers and is fully supported by ITS:

  • Microsoft Windows or Apple Macintosh OS
  • Microsoft Office for Windows: Excel, PowerPoint, Word
  • Microsoft Office for Macintosh: Excel, PowerPoint, Word

Transitional support is provided for previous versions of these applications. If you have any questions about supported versions, please contact the IT Service Center at ext. 4487.

The following applications are not supported by ITS:

  • FileMaker Pro (installed by request only*)
  • MySQL (installed by request only*)

*To request these applications, send email to 4its.


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Software


The following applications are included in the standard FCAP and administrative images, or available in self service. Most of these applications are also available in the student computer centers.

Application Platform Support*

Adobe Creative Cloud

The current Adobe license allows Adobe Creative Cloud to be installed on two Smith owned devices only. Available from the smithsoftware downloads page.

Mac & Windows  



*Levels of Support:

  • None: This application is not supported by Smith
  • Install only: Help with installation questions only
  • Partial: Help with basic operational questions only
  • Full: Help with all questions

To request help with any supported application, please contact the IT Service Center at x4487.

Note: Additional specialized applications are available in the Smith Media Studios, Digital Video Lab, the Technology Learning Commons, and the Visual Communications Resource Center. Click here to learn more.

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Web-based Applications

The following web-based applications are fully supported by ITS, unless otherwise noted:
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Downloadable Software

Smith students, staff, and faculty can download the following applications and utilities from the Smith software download site:
  • Sophos (for home use)
  • CCleaner
  • Spybot Search & Destroy (Windows only)
  • SSH, Core FTP LE, and Fetch file transfer utilities
  • Chrome, Internet Explorer, Mozilla Firefox, Safari web browsers
  • Adobe Reader
  • Windows, QuickTime, RealPlayer, Flash & Shockwave media players
  • Stuffit file expander (Macintosh only)

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