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The documents below explain how to use Smith's campus-wide voicemail and telephone system.

Voicemail Web Access New
Available December 9th: The web interface allows you to listen to and manage your voicemail from any computer.

Using the Voicemail System  Updated
This document explains how to use Smith's voicemail system.

Using Smith's Voice Directory System
Smith's Voice Directory system uses speech recognition to help callers reach students, staff, faculty, and departments. This document explains how to use the system and record your own name prompt.

Frequently-Asked Questions
This document contains a list of frequently-asked questions about the telephone and voicemail system.

Local Calling Area
This document list the exchanges within the 413 area code that are included in the free local calling area for students.

Telephone Services for Faculty & Staff

Using Faculty and Staff Telephones

This PDF guidebook explains how to use the voicemail functions and telephone features available on standard faculty and staff telephones (Nortel M3903 and M3904).

Ready Bridge Teleconference Service

Ready Bridge is Smith's audio-teleconferencing system. To request a Ready Bridge account, contact Mary Clayton (x2082,

Note that there is no charge for a conference bridge account; you are charged only for usage. All usage charges are billed to the organization number you provide when you establish your account. The total cost of a conference call is calculated as follows:

(Conference call rate $0.17) x (Duration of call in minutes) x (Number of connections)

For more information, see:

Ready Bridge Users Guide 
Complete users guide as a PDF.

Conference Command Sheet 
Two-page quick summary PDF of the codes, settings, and commands needed for a Ready Bridge teleconferencing session.

Telephones in Residence Houses

Hall phones are provided in student resident houses and can be used for emergency, on campus, local and toll free calling.  Students who require a land line phone will need to provide their own residential style corded phone and request activation of their telephone jack by emailing the IT Service Center at  As with the college provided phones these will be limited to emergency, on campus, local and toll free calling.



Copyright © 2015 Smith College Information Technology Services  |  Stoddard Hall   |  Northampton, MA 01063
413.585.4487  |  Questions or comments?  Send us email
 |  Last updated February 3, 2016

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