Accidents & Emergencies

In a medical emergency, or if you are in a situation that’s unsafe, on or off campus, do not wait—call for help immediately.

Nursing Advice After Hours

  • For nursing advice after hours and weekends, call 413-585-2800 (Option 1). The answering service will take your message and have a nurse call you promptly.
  • Be sure to have your phone with you, charged and ready to receive a callback from the nurse.
  • If you do not receive a call within 45 minutes, please call back again, or if needed, go to urgent care or the emergency room via campus safety. You may reach campus safety from a campus phone at extension 5555, or dial 413-585-5555.

Medical Emergencies On Campus

  • In an immediate, life-threatening situation: Call 911 or Campus Safety
    • In the event of an on campus emergency call 413-585-2490 to reach Campus Safety or 911 for Northampton Public Safety.
    • Stay on the line until otherwise directed.
  • For urgent matters, notify campus safety at extension 5555 from a campus phone; or call 413-585-5555. Consult with either campus safety or the Schacht Center before calling an ambulance, except during immediate life-threatening emergencies.

If you need assistance and cannot speak, use the Silent Call Procedure; you can indicate your need for help by pressing digits on your telephone’s keypad. You can also text 911 from cellular devices in Massachusetts.

Medical Emergencies Off Campus

In the case of a serious accident or emergency, seek immediate care by dialing 911.

Please ask the facility to contact one or more of the following before you are discharged, so that we may provide prompt and appropriate follow up upon your return to campus.

Contact the after-hours nurse or counselor (413-585-2800) before seeking urgent care or going to the emergency room when possible. Urgent care without an appointment is available at Cooley Dickinson Hospital and CVS Minute Clinic. Campus Safety can provide urgent transportation to Cooley Dickinson Hospital.

If you need assistance and cannot speak, use the Silent Call Procedure; you can indicate your need for help by pressing digits on your telephone’s keypad. You can also text 911 from cellular devices in Massachusetts.

Urgent, Walk-in & Reproductive Health Clinics

If the Schacht Center is closed or you cannot wait for an appointment, urgent, walk-in care can be found at:

Clinic

Location, hours, and contact

Cooley Dickinson Hospital Urgent Care

30 Locust Street, Northampton
Sunday–Saturday: 9 a.m.–5 p.m.
Closed Thanksgiving & Christmas Day
413-582-2330

170 University Drive, Amherst
Monday–Friday: 8 a.m.–8 p.m.
Saturday, Sunday: 9 a.m.–5 p.m.
413-582-4400

Baystate Urgent Care

325 King Street, Northampton
Monday–Friday: 10 a.m.–5 p.m.
Saturday, Sunday: 8 a.m.–4 p.m.
413-387-4100

MedExpress (Hadley)

424 Russell Street, Hadley
Open every day, 8 a.m.–7 p.m.
413-253-0483

MedExpress (Chicopee)

1505 Memorial Drive, Chicopee
Open every day, 8 a.m.–8 p.m.
413-533-3049

Tapestry Health
Confidential and affordable STI and pregnancy testing and culturally competent, gender-aware healthcare.
PLEASE CALL AHEAD. Walk-in care is not available.

76 Carlon Drive, Northampton
Monday noon–8 p.m.
Tuesday noon–6 p.m.
Wednesday 9 a.m.–5 p.m.
Thursday noon–8 p.m.
Friday 9 a.m.–3 p.m.
413-586-2539

Need a Ride?

  • If you need a ride to the main hospital at Cooley Dickinson (including Urgent Care, Radiology, GYN Care at the Yellow House), you can request a ride from Campus Safety, and they may be able to transport you, if not tied up with an emergency.
  • Rent a Zipcar
  • Use Uber or Lyft
  • Contact a taxi service: Go Green Cab, 413-586-0707; Cosmic Cab, 413-230-6119
  • PVTA Services

Follow-Up

Please contact us for follow up care and for assistance with any accommodations. Please complete a Medical Release Form so that we may provide coordinated follow up care for you.