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A Culture of Care >> Read Smith’s plans for the fall 2021 semester.

Learning & Development


Human Resources Learning & Development is committed to continuous learning that goes beyond training. We offer professional development programs throughout the academic year that give you an opportunity to gain knowledge and skills in order to make the most of your career at Smith. We believe your professional development is a shared responsibility and collaboration among you, your manager and Smith.

New Learning & Development Opportunity

Smith Executive Education is excited to pilot self-directed programs for faculty and staff to provide tools for excelling in the workplace. The first offering is Effective Business Problem-Solving, launching on July 14, 2021. Registration is rolling, and new registrants will be enrolled weekly on Wednesdays. Once enrolled, you will have access to the content until August 31, 2022.




All full-time and part-time staff and faculty at Smith, along with the other Five Colleges, are encouraged to enroll in these programs. Five College employees may need to access these training sessions through their college or university’s training resources.


Many of the resources provided can be accessed simply by clicking on the link provided with the description.  

Finding the Best within Webinars and other Resources

No course or chapter of a course will be perfect. You may find that you already know a lot about what the presenter is discussing, or some points don’t fit your situation. A focus on the insightful learning “gems” in these resources and how they will enhance your work/life challenges, is a successful approach to gaining the most from these and other resources you identify.

LinkedIn Learning (formerly

LinkedIn Learning can be accessed from the General tab on the Smith Portal. The recommended webinars contain the direct link to the training.

New Directions EAP (formerly e4Health EAP)

When using New Directions EAP (formerly e4Health EAP) webinars and resources, you may need to sign in here using Smith College as the “Company Code.” For some New Directions EAP webinars, you may need to create an account, although many webinars do not have this requirement.

The New Directions EAP Resource Library Training Center can be accessed here.


We welcome feedback on our recommendations.  We also welcome suggestions for other webinars, articles or other resources that our employees would find helpful when working remotely. Please send your feedback and recommendations to

Learning & Development Offerings

Webinars suggested are primarily provided through LinkedIn Learning and New Directions EAP.

Instructions on how to access these websites are listed above.

Essential Skills

Web Tools

LinkedIn Learning offers individual webinars as well as a variety of courses designated as “Learning Paths.”. These multi-part webinars are courses on a variety of useful topics. Some Learning Paths lead to certifications and can be shared with your manager.

Speak to your manager to determine whether these or other Learning Path courses might be best suited to your professional development.

New to Microsoft Excel? Get up to speed quickly with the world's #1 spreadsheet program. In this Learning Path, you can learn to:

  • Create, format, and share Excel workbooks 
  • Work with basic formulas and functions 
  • Implement time-saving tips

Access the Learning Path here.

Presented by LinkedIn Learning

Length: 6 hours, 51 minutes

Problem Solving & Decision Making

A very personable trainer offers a wide variety of practical information about working remotely. Chapter topics include:

  • Successfully Working Remotely
  • Remote Work Productivity
  • Communication and Collaboration
  • Excelling as a Remote Worker

Access the webinar here.

Presented by Mike Gutman

Length: 1 hour

How to Work From Home With Children

This New York Times article offers tips for managing the challenge of working from home with children. 

A Guide for Working (From Home) Parents

A good range of ideas and options for  managing working from home while managing your children's daily routines.

Cultural Competency

Global workforce management expert Dr. Shirley Davis shares how to create and lead an organization that leverages the diverse talents of all contributors. Dr. Davis reveals the benefits of inclusive leadership, including the positive impacts it can have on employee engagement, innovation, and creativity. She then outlines a best practice framework for developing inclusive leaders in an organization, and shares tips for avoiding common leadership pitfalls. Upon wrapping up this course, new and experienced managers will gain practical strategies to use to cultivate a more inclusive workforce.

Access the webinar here.

Presented by Dr. Shirley Davis

Length: 1 hour

Leadership & Supervision

This course has many useful chapters that can be helpful, from planning for and conducting meetings, as well as handling issues that may come up. This course has rich chapters that can be viewed as standalone sessions.  

Two of the many insightful chapters include:

Chapter 2: Facilitating Meetings 

This chapter includes great advice for running a meeting, especially about setting and following action items resulting from the meeting. It also discusses other topics including how to keep people engaged and how to keep a meeting moving along at the right pace.

Chapter 5: Remote or Virtual Meetings

This chapter discusses some best practices for conducting remote meetings.

Access the webinar here.

Presented by Chris Croft

Length: 1 hour, 39 minutes

In this course, leadership consultant and global workforce expert Dr. Shirley Davis covers the basics of leading yourself and others. Along the way, she identifies the critical competencies and best practices for effectively leading today and in the future. Learn how to lead across differences and cultivate a more inclusive workplace; establish trust; build relationships up, down, and across the organization; lead change through agility and resilience; have difficult conversations; and more.  A great, short course for both those new to leadership and for more seasoned leaders looking for a quick review.

Access the webinar here.

Presented by Dr. Shirley Davis

Length: 41 minutes

Learn how to make the transition from managing to leading, with webinars on many management topics including:

  • Learn how to manage up down and across an organization. 
  • Drive business growth performance through decision-making and problem-solving.
  • Identify, measure, and develop the right talent.

Access the webinar here.

Length: 4 hours, 52 minutes

Emotional & Financial Wellness

Are you confident with your estimates on the cost of Health Care in retirement? If not, you’re not alone. In a recent poll, 84% of consumers either underestimated or simply don’t know the expenses for health care during their retirement years.

Join us in this complimentary educational workshop where our special guest speaker sheds light on this challenge facing most retirees and reviews all of the aspects of Medicare and Medicare supplemental plans, including annual expenses. Following the virtual workshop, all attendees will be given the opportunity to obtain a Personalized Health Care Cost Assessment of their own through our partners at Nationwide, which could be a valuable resource to include in your retirement income plan while working with one of our CFS Financial Advisors.

Provided by UMassFive College Federal Credit Union

April 22, 2021, 12pm - 1pm

April 27, 2021, 5:30pm - 6:30pm

Sign up for a workshop here.

This informative seminar covers the basics of Social Security and reveals strategies that may help you maximize your benefits. The decisions you make now can have a tremendous impact on the total amount of benefits you stand to receive over your lifetime. Furthermore, and more importantly, your current decisions can also impact your surviving spouse and family well into the future.

Provided by UMassFive College Federal Credit Union

May 13, 2021, 12pm - 1pm

May 25, 2021, 5pm - 6pm

Sign up for a seminar here.

There are many ways that we are exposed to the risk of our personal information being compromised, both electronically and in-person. Attend this session to learn more about trends in fraud, and to get some tips on how to minimize the risk of having your identity stolen by managing personal information wisely and cautiously.

Provided by UMassFive College Federal Credit Union

Date: May 13, 2021, 5:30pm

Webinar Registration

Debt is a burden that many would like to lighten, but it can be tough to come up with a plan to do so. Attend this session to learn useful tips on paying down debt quicker while avoiding late fees and keeping your budget on track. You’ll also receive resources related to student loan repayment.

Provided by UMassFive College Federal Credit Union

Date: June 15, 2021, 5:30pm

Webinar Registration

No matter what your financial situation is like, managing your money can be overwhelming. Attend this judgement-free session to get some tips on how to simplify the process. Learn how to analyze where your money is going now, how you can make changes to that, and how to make sure that you spend and save money strategically.

Provided by UMassFive College Federal Credit Union

Date: July 15, 2021, 5:30pm

Webinar Registration

Come to this session to learn about what is included in your credit report, how credit scores are calculated, what they are used for, and how you can have an impact on yours. You will leave this workshop with tips on how to build, maintain, or improve your credit score, and make it work for you!

Provided by UMassFive College Federal Credit Union

Date: August 17, 2021, 5:30pm

Webinar Registration